Privacy Policy

Ditchling MOT’s Limited is committed to protecting your privacy and we comply with the General Data Protection Regulations and laws applicable to the United Kingdom. This Privacy Policy explains how we use any information we collect about you and forms part of our Conditions of Use.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We will collect information about you when you open an account, register with this website, place an order for products or services, and request further information from us.

The type of information we collect includes your name, postal address, billing address, e-mail address and telephone number so that we can contact you accordingly.

We may also obtain information about your usage of this website using Cookies.

HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?

We may use the information provided by you:

to process your order or manage your account, from ordering, processing, delivery and payment (if and where applicable)

to contact you for your views on our services

to notify you about important changes or developments to our site or services

for record keeping purposes

to keep you informed about services that we offer.

We only retain your information for the legal limited obligation period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy for us to do so.

KEEPING YOU INFORMED

If you have bought or enquired about the services of Ditchling MOT’s Limited previously, if you agree we may use the information we collect to let you know about our other products and services which may be of interest to you and to keep you updated with information about promotional offers and what is coming soon at Ditchling MOT’s Limited. We do however keep this to a minimum.

If the email address you have provided to us is a corporate email address, we may contact you at any time to let you know about our products and services.

You will at any time be able to let us know if you no longer want to receive material from us each time that you receive a marketing communication – just contact Ditchling MOT’s Limited direct.

DISCLOSING YOUR DATA

We never make your personal details available to companies outside Ditchling MOT’s Limited for marketing or any other purpose.

However, we may use other companies to provide services to you on our behalf, for example deliveries. We will only provide those companies with the information they need to deliver the service we have engaged them for and they are prohibited from using that information for any other purpose. We may have to disclose your information by law or because a court or the police or other law enforcement agency has asked us for it.

HOW IS YOUR INFORMATION PROTECTED?

We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Ditchling MOT’s Limited stores your card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and Mastercard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

GENERAL DATA PROTECTION REGULATION

Ditchling MOT’s Limited supports the requirements of the General Data Protection Regulation and are committed to the protection of personal data belonging to our suppliers, customers and colleagues. We have both an internal Ditchling MOT’s Limited Data Protection Policy and external website Privacy Policy in place that reflects the requirements of the GDPR. We conduct regular audits at Ditchling MOT’s Limited to ensure compliance with our policies.

We have adopted a proactive approach to the implementation of the new legislation. This includes reviewing existing and where appropriate developing and implementing new policies and procedures to ensure personal data is collected, stored and disposed of in a manner compliant with the requirements of the GDPR.

COOKIES

Cookies are small files that a website places on your hard disk to enable additional features of the website to work. Use of cookies is an industry standard and many websites use them and most internet browsers automatically accept cookies.

Website operators are now required legally to provide clear information in relation to the cookies operating on their site and to also obtain the user’s consent before setting a cookie on their computer or handheld device.

Our cookies do not contain any personally identifying information but they do enable us to provide a more user-friendly experience. We do not use cookies to gather personal information such as a person’s name or e-mail address. However, in order to track usage on our website, we may use cookies to identify repeat visitors to the website and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate and anonymous basis.